Privacy Policy Page

Effective Date: 29/04/2026

Welcome to Dhonno.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Phone number
• Email address
• Shipping and billing address

b. Order Information

• Products purchased
• Payment method (excluding sensitive financial data)
• Transaction details

c. Technical Data

• IP address
• Browser type and version
• Device information
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders (7–10 days nationwide delivery)
• Provide customer support via WhatsApp (01718-466366)
• Improve our website, services, and user experience
• Send order updates, confirmations, and service-related communications
• Prevent fraud and ensure security

3. Cookies and Tracking Technologies

We use cookies to:

• Enhance your browsing experience
• Analyze website traffic and performance
• Remember your preferences

You can disable cookies through your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• Delivery partners for order fulfillment
• Payment service providers for secure transactions
• Legal authorities if required by law

All third parties are obligated to keep your information secure.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers and encryption
• Restricted access to personal data
• Regular security monitoring

Despite our efforts, no system is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent (where applicable)

To exercise your rights, contact us at help@dhonno.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Dhonno.com does not knowingly collect personal information from individuals under the age of 18.

10. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Website: Dhonno.com
Email: help@dhonno.com
WhatsApp Support: 01718-466366

Dhonno.com is your trusted best online shopping platform in Bangladesh, offering QC-verified products with reliable 7–10 days nationwide delivery. Focused on customer satisfaction, we provide dedicated WhatsApp support. Join the growing Dhonno community and enjoy a seamless, smart, and secure shopping experience.